Recent Blog Posts

food poisoning treatment
January 23, 2026
Read on to learn the causes, symptoms, and risks of severe food poisoning, and discover when emergency food poisoning treatment is essential for safe recovery.
Surgical room with operating table, medical equipment, and overhead lights.
December 5, 2025
Are you wondering what a 24-hour emergency room does to help manage local emergencies? Read on to learn more about their roles in these situations.
Doctor bandaging a girl's leg wound in a medical office; doctor wears mask and glasses, girl looks concerned.
November 12, 2025
Knowing the difference between a local urgent care clinic and an emergency hospital visit can lead to more efficient and effective healthcare decisions.
Hospital emergency room entrance with red
October 23, 2025
Do you have questions about an emergency hospital? Read this blog to learn more about what to expect when you get to an emergency hospital.
September 12, 2025
Every day, emergency rooms see people at their most vulnerable—physically, emotionally, and spiritually. For many, the weight of life can feel unbearable, and thoughts of suicide may creep in. If you are in that place, please know this: you are not alone, and help is here. Warning Signs of Suicide to Watch For Suicide rarely happens without warning. Recognizing the signs can save a life. Look for: Talking about wanting to die or feeling hopeless Withdrawing from friends, family, or usual activities Increased use of alcohol or drugs Dramatic mood swings or changes in behavior Expressing feelings of being a burden to others If you notice these signs in yourself or someone you love, reach out immediately. Hope and Healing Are Possible Suicidal thoughts do not mean the end of your story. Many people who once felt the same way have found healing, purpose, and peace through support, treatment, and community. Coming to Lonestar 24 HR ER in New Braunfels is a strong and courageous first step. Our team is here to listen, provide care, and keep you safe. Whether you walk through our doors in a physical or mental health crisis, we are committed to treating you with dignity and compassion. Immediate Help Is Available If you are in immediate danger , call 911 . You can also dial or text 988 , the Suicide & Crisis Lifeline , to talk to someone right now. These resources are free, confidential, and available 24/7. A Message From Lonestar 24 HR ER Your life matters. Your pain is real—but so is hope. Reaching out is not weakness—it’s the first step toward healing. At Lonestar 24 HR ER in New Braunfels, we stand with you this Suicide Awareness Month and every day of the year. If you or someone you love is struggling, please don’t wait. Walk in any time, day or night. We are here for you. Author: Jennifer Heifner MA LPC-Supervisor
Emergency room entrance at night. Red
August 19, 2025
Are you interested in learning more about how trauma centers operate in emergency situations? Check out this blog to learn more!
Hospital signage with
July 7, 2025
This article will guide you through the important factors to consider when selecting a great local emergency room to rely on in emergencies.
A doctor in a white coat consults with a patient wearing a blue shirt. They are in a medical office with a scale.
May 30, 2025
While not every case of food poisoning warrants an ER visit, understanding when to seek medical help is crucial. Read more now.
Summer swimming tips for children. Lonestar blog on a blue water background.
By 7053269483 May 8, 2025
A Blog by the Physicians at Lonestar 24 HR ER – New Braunfels, TX As temperatures rise and families flock to pools, lakes, and rivers across Comal County, summer becomes the perfect season to enjoy the water—and an important time to focus on water safety for kids. Swimming is fun and healthy, but it’s also essential to take precautions to help prevent accidents. Below are five key tips to help keep your children safe around water: 1. Active Supervision Saves Lives Always have a responsible adult actively watching children in or near water. “Active” means putting down the phone and avoiding distractions. Drowning can happen in seconds—and often without a sound. 2. Start Swimming Lessons Early Enroll children in age-appropriate swim classes as early as possible. Basic skills like floating, treading water, and safe entry/exit techniques can be lifesaving. Local community centers and swim programs in New Braunfels offer excellent instruction for all ages. 3. Use Coast Guard-Approved Life Jackets When around open water (like the Guadalupe River or Canyon Lake), make sure children wear U.S. Coast Guard-approved life jackets—especially if they are not strong swimmers. Pool noodles and inflatable toys are not considered safety devices and should never replace proper flotation gear. 4. Set and Enforce Pool Rules Establish simple, consistent pool rules: No running near the pool No diving in shallow water Always swim with a buddy Repetition and consistency help children understand and respect safety boundaries. 5. Know CPR—It Can Save a Life In an emergency, every second counts. Knowing CPR can make a critical difference while waiting for emergency services. CPR courses are available locally, and Lonestar 24 HR ER proudly offers training options here in New Braunfels. Contact us for more information. Stay Prepared, Stay Aware, and Enjoy the Summer Safely With a little preparation and attentiveness, swimming can be a safe and memorable part of your child’s summer. If you have any questions or concerns, the board-certified ER physicians at Lonestar 24 HR ER are available 24 hours a day, 7 days a week, 365 days a year to care for you and your loved ones—right here in New Braunfels.
Doctor pointing at X-ray, explaining to patient, in a medical office.
October 31, 2024
This blog explores the critical reasons why everyone should prioritize STD testing. Visit our local clinic today for testing.
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Pay My Bill

Lonestar 24 HR ER


Efficient and Convenient Bill Paying

The Lonestar 24 HR ER team is here to make bill paying seamless. Your account number can be found on your current bill. If you have any trouble finding it, please feel free to give us a call at (830) 214-8220 or you can email us any questions at billing@lonestar24hrer.com.


Billing

Insurance

If you have questions about your insurance, contact us at (830) 214-8220 or chat with us online. In the State of Texas, all emergency visits are required to be reimbursed by your insurance carrier regardless of whether that provider is “out-of-network” or “in-network.” Unfortunately, federal regulations and the Centers for Medicare and Medicaid Services do not allow us to participate with or accept Medicare, Medicaid, or Tricare but we do offer self pay options instead

Cash Option

Lonestar 24 HR ER offers payment plans and substantial discounts for self pay patients

Texas Health Care Statutes

The Texas Department of Insurance Code, Section 1301.155 on Emergency Care requires that insurance companies pay emergency facilities “at the insured’s in-network benefit level” for all services. Additionally, the Patient Protection and Affordable Care Act added numerous patient protections that require health plans covering emergency services to provide such coverage without need for prior authorization, regardless of the participating status of the provider, at the in-network level

Furthermore, health plans are required to pay for emergency visits for medical situations in which a person believes his or her health is threatened. The final diagnosis should not influence whether the insurer pays for the emergency room visit, and insurers cannot legally apply the claim towards the out-of-network benefits

Click here to view a helpful guide on the differences between free standing emergency care facilities, such as Lonestar 24 HR ER, and other medical facilities

Freestanding Emergency Care

Lonestar 24 HR ER is a freestanding emergency medical care facility. Lonestar 24 HR ER charges rates comparable to a hospital emergency room and may charge a facility fee. Facility and physicians providing medical care at the facility are not a participating provider in the patient’s health benefit plan provider network. Lonestar 24 HR ER physicians providing medical care at the facility may bill separately from the facility for the medical care provided to a patient

Disclosure requirements of HB 2041 apply to both "independent" and hospital-affiliated FEC's.

  1. Lonestar 24HR ER is a freestanding emergency medical care facility;
  2. Lonestar 24HR ER charges rates comparable to a hospital emergency room and may charge a facility fee;
  3. a facility or a physician providing medical care at the facility may be an out-of-network provider for the patient's health benefit plan provider network;
  4. a physician providing medical care at the facility may bill separately from the facility for the medical care provided to a patient; and
  5. Lonestar 24HR ER is an out-of-network provider for all health benefit plans

https://myemergencymychoice.com

Lonestar 24 HR ER Charge Master LMF LMP