Efficient and Convenient Bill Paying
The Lonestar 24 HR ER team is here to make bill paying seamless. Your account number can be found on your current bill. If you have any trouble finding it, please feel free to give us a call at (830) 627-0911 or you can email us any questions at [email protected] .
Billing
Insurance
If you have questions about your insurance, contact us at (830) 627-0911 or chat with us online. In the State of Texas, all emergency visits are required to be reimbursed by your insurance carrier regardless of whether that provider is “out-of-network” or “in-network.” Unfortunately, federal regulations and the Centers for Medicare and Medicaid Services do not allow us to participate with or accept Medicare, Medicaid, or Tricare but we do offer self pay options instead
Cash Option
Lonestar 24 HR ER offers payment plans and substantial discounts for self pay patients
Texas Health Care Statutes
The Texas Department of Insurance Code, Section 1301.155 on Emergency Care requires that insurance companies pay emergency facilities “at the insured’s in-network benefit level” for all services. Additionally, the Patient Protection and Affordable Care Act added numerous patient protections that require health plans covering emergency services to provide such coverage without need for prior authorization, regardless of the participating status of the provider, at the in-network level
Furthermore, health plans are required to pay for emergency visits for medical situations in which a person believes his or her health is threatened. The final diagnosis should not influence whether the insurer pays for the emergency room visit, and insurers cannot legally apply the claim towards the out-of-network benefits
Click here to view a helpful guide on the differences between free standing emergency care facilities, such as Lonestar 24 HR ER, and other medical facilities
Freestanding Emergency Care
Lonestar 24 HR ER is a freestanding emergency medical care facility. Lonestar 24 HR ER charges rates comparable to a hospital emergency room and may charge a facility fee. Facility and physicians providing medical care at the facility are not a participating provider in the patient’s health benefit plan provider network. Lonestar 24 HR ER physicians providing medical care at the facility may bill separately from the facility for the medical care provided to a patient
Disclosure requirements of HB 2041 apply to both “independent” and hospital-affiliated FEC’s.
- Lonestar 24 HR ER is a freestanding emergency medical care facility;
- Lonestar 24 HR ER charges rates comparable to a hospital emergency room and may charge a facility fee;
- a facility or a physician providing medical care at the facility may be an out-of-network provider for the patient’s health benefit plan provider network;
- a physician providing medical care at the facility may bill separately from the facility for the medical care provided to a patient; and
- Lonestar 24 HR ER is an out-of-network provider for all health benefit plans
